Buffer does Twitter chat right with handwritten notes

handwritten thanks
Buffer sent me this note after a Twitter chat

Here is how  to do a Twitter chat the right way.

A few weeks ago, I participated in #bufferchat, a weekly Twitter chat hosted by Buffer, a tool that schedules posts on social networks.

Nicole Miller (aka @nmillerbooks), a Buffer employee, recently thanked me for my participation. She asked for my address so she could send me some stickers. I got the goodies in the mail yesterday, along with the handwritten “thank you” note pictured above.

When was the last time a company sent you a thank you note? Continue reading

Prepare before you live-tweet from an event like #TEDx

John Jolliffe and Kary Mullis by TEDxOrangeCoast licensed under CC BY-NC-ND 2.0
John Jolliffe and Kary Mullis by TEDxOrangeCoast licensed under CC BY-NC-ND 2.0

Preparation is key for live events. Organizers plan ahead. Speakers and performers rehearse. If you plan to use Twitter to cover a conference, set aside time prior to the gathering to prepare to live-tweet. It will make the process easier for you and more fruitful for your followers.

I will be tweeting from the TEDxOrangeCoast conference tomorrow and Saturday, as an audience member @ksablan and as a volunteer @TEDxOrangeCoast. I’ve done this kind of work for years, and have learned quite a bit from the mistakes I’ve made. I’m providing these preparation tips to help you get ready for the next conference you attend. Continue reading

Facebook Messenger asks for ONLY FOUR extra permissions

Facebook Messenger App
Facebook Messenger app by Kārlis Dambrāns licensed under CC BY 2.0

The Facebook Messenger app for Android asks for exactly four permissions that aren’t already required by the main Facebook app. If you’re worried about the social network accessing your phone, focus your concern on the  main Facebook app. It asks for 10 more permissions than Messenger.

I decided to dig a little after the Messenger app attracted more scrutiny this week. Security researcher Jonathan Zdziarski described “spyware type code” he found after disassembling and examining the iOS app’s code.

The Google Play store lists each app’s permission, so I compared the full list of permissions for the Facebook app and the Messenger app. I didn’t compare the iOS apps because Apple’s App Store does not itemize each app’s permissions.

Messenger permissions

The Messenger app requires 33 permissions. Here are the four that aren’t already required by the main Facebook app:

  1. edit your text messages (SMS or MMS)
  2. receive text messages (SMS)
  3. send SMS messages
  4. receive text messages (MMS)

Continue reading

Warning: my #ScaryFarm tweets might be biased

Knott's Scary Farm Holloween Haunt 2011-83 by Dave Klukken licensed under CC BY-NC-SA 2.0
Knott’s Scary Farm Holloween Haunt 2011-83 by Dave Klukken licensed under CC BY-NC-SA 2.0

I accepted an invitation to attend an event in exchange for sharing my experience through my various social media accounts. It’s something I never would’ve done when I worked for a news organization.

Journalists have to decline such invitations because readers might criticize positive coverage that could be perceived as quid pro quo. It feels great to accept the invitation and just say publicly that I’m doing this because I’m getting in free. It will also be nice to just have a good time without worrying about turning in an article or column.

When you see my tweets, Facebook updates and Instagram photos from #ScaryFarm later this month, know that I’m doing it because I was asked to by Knott’s Berry Farm, an amusement park in Buena Park, California.

But who am I kidding? I’ll be sharing my experience because I tweet when I’m at live events. That’s just what I do. And I enjoy using Instagram and Facebook to share pictures and pose questions.

By the way, I’m already biased. I first attended Knott’s Scary Farm when I was in junior high, and have gone many times since. I visited Knott’s frequently when I was in high school and my friends worked there. I had a great time when the O.C. Register held a 100-year anniversary celebration there a few years back.

Knott’s didn’t ask me to share only my positive comments about Scary Farm. I probably would’ve turned down the invitation if they had made such a request. It’s the right way to bring social “influencers” into a company’s marketing efforts. First, make sure the product, service, or event is good. Then, invite people to share honestly.

That said, I won’t hesitate to share any negative “news” if it happens when I’m there. But take a look at my previous social media posts. I don’t complain about long lines. I don’t talk smack about how “the guy in front of me just did such and such.” I don’t spout off about singularly poor customer service experiences.

Before I sign off, here is a picture of my friends Calvin Lee, Debbie Miller and Darin McClure at a similar Knott’s Berry Farm event last year. I’m adding it here just because they are my friends. How is that for bias?